SMS & WhatsApp Communication
SMS and WhatsApp API solutions enable instant communication between citizens and the municipal administration. These tools support service alerts, payment reminders, emergency notifications, and grievance responses to maintain a transparent and connected community.
SMS & WhatsApp
SMS and WhatsApp communication provides fast, reliable, and highly engaging ways to connect with users. SMS ensures instant delivery and is ideal for alerts, OTPs, reminders, and important notifications. WhatsApp enhances interaction with rich media, automation, chatbots, catalogs, and real-time customer support. Together, they create a powerful communication ecosystem that improves user experience, boosts engagement, and strengthens customer relationships.
Service Alerts
Instant notifications for water, electricity, and public services.
Payment Reminders
Automated tax and billing reminders for citizens.
Grievance Response
Two-way communication for tracking citizen feedback.
How It Works
Data Integration
Connect citizen data and service systems.
Automated Messaging
Trigger SMS & WhatsApp alerts instantly.
Two-Way Interaction
Receive feedback and track responses.
Key Advantages
Instant and direct citizen communication
Supports multiple languages including Hindi & English
Automated reminders reduce delays
Boosts transparency and public trust
Want to implement SMS & WhatsApp services?
Contact our team to integrate automated messaging into your digital governance system.
